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Home Services
We offer affordable call center services through our portfolio partners to those companies that serve the homeowner. Our partners are highly respected by the high-profile clients they serve.
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Pre-order enquiries
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E-commerce sales
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Shipping and refunds
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Tier 1 and Tier 1 policy enquires
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Customer loyalty programs
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Billing enquiries
Security and Privacy
Our portfolio call centers follow strict regulatory compliant procedures such as SOC II and PCI certification. Privacy is assured by the use of thin clients which help with online security and safeguarding of customer records. Agents undergo background checks and are screened for the necessary soft skills (empathy and patience) that are the bedrock of being a good agent.
Call Center Profiles
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Each has 15 + years of experience
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400-2600 agents
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Entrepreneurial & privately owned
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Serving public and private companies
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PCI/SOC 1-2/HIPAA certifications
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Affordable rates
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References available upon request
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Experienced management teams
Call Center Services
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Secure cloud-based servers
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24/7/365 operations available
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Voice, Email, Text, Chat, IVR, Social
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Dedicated or shared agents
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Custom knowledge base optional
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English, Spanish, French languages
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Choice of agent location
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Volume discounts available
Quote
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