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USA CX 

US Based Call Centers

We understand that some organizations require or prefer U.S.-based call center agents—and we have a lot of great options available.

Our portfolio includes 8 industry-leading BPO partners with U.S.-based agents (14,000), offering concierge-level live agent support and seamless digital interactions.

Whether you need after-hours support, overflow solutions, or full-time 24/7 coverage, we provide options tailored to fit your unique needs and budget, with rates ranging from $26 to $45 depending on the industry expertise required.

Our portfolio caters to businesses of all sizes, so don't hesitate to contact us with questions.


The best part? Our expert consultancy services are completely FREE for clients. Let us help you find the perfect BPO partner today.

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Omnichannel Contact Center

  • Dedicated or Shared Agents (Options)

  • Voice, Live Chat, Email, SMS Texting

  • AI Chatbot, Agent Assist, Knowledge Base

  • Predictive Data Analytics, CCaas, CRM

Clients Who Trust Our BPO Partners

USA BPO Experience & Services

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USA: Industry Expertise

Our US call center partners are in many verticals and bring a lot of expertise to the table. 

  • Retail & Ecommerce

  • Healthcare

  • Travel & Hospitality

  • Automotive

  • IT Help Desk

  • Education

  • Technology

  • Financial Services

  • Non-Profits.

  • Government

Compliance: PCI Certified, SOC II, HIPPA, FERPA, ISO 

Reliability: All our US partners have 20 years + BPO experience with long established clients. 

Sites: We are happy to arrange site visits and introductions.

USA 2025 Rates: $26 - $45 USD dedicated agents

Meet with Our CX Experts

Customized and Branded Service Plans to Suit Your Budget.

Complete this form, and we’ll connect with you to discuss your needs and how our global CX portfolio services can help you achieve your goals. 

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 Free Consultation / Quote

By checking this box, I give express written consent to receive sales communication from Call Center Concierge via digital means including voice, email and SMS/MMS. Carrier rates may apply. We do not buy or sell customer data.

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