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South Africa CX

For businesses seeking excellent English-speaking talent and looking to expand their global reach, South Africa presents an ideal opportunity.

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South Africa offers the advantages of offshore cost savings, highly skilled English-speaking agents, and a robust Digital infrastructure.

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Our BPO partners, located in Cape Town, Johannesburg, and Durban, employ 4,000 agents who serve clients in the USA, UK, Australia, and South Africa. Contact us for sample calls.​​​

Selecting a BPO in South Africa
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Friendliness

They are renowned for their friendliness and welcoming nature

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Team Players

South Africans have a strong community spirit & sense of solidarity

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Diversity

South African society values diversity as a source of strength 

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Resilience

The willingness to work hard and be persistent in your goals is a key trait 

South Africa

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BPO Experience & Services

Our partners are serving international clients in the following verticals.

  • Retail & Ecommerce

  • Healthcare

  • Customer Acquistion

  • Product Support

  • IT Help Desk​​

  • Telcom Sales

  • Renewable Energy

  • Revenue Management

  • Debt Collection

  • Automotive​​

Compliance: PCI Certified, HIPAA compliant  

English: Proficiency pool with B2/C1/C2 levels

Reliability: Back up power generators and redundant servers​​

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South Africa 2024 Rates: $11 - $15 USD 

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