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![Food-Beverage.jpeg](https://static.wixstatic.com/media/03d923_00b6b759e93a4e299f41dc3a5a30e47c~mv2.jpeg/v1/fill/w_142,h_65,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/03d923_00b6b759e93a4e299f41dc3a5a30e47c~mv2.jpeg)
Contact Center Services
We offer affordable call center services through our portfolio partners to the Food & Beverage industry. Our partners are highly respected by the healthcare companies they serve.
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Setting Appointments
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Sales medical services and products
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Sales health, dental, life Insurance
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Tier 1 and Tier 1 policy enquires
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Medical claims and benefit explanations
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Medical billing & collections
Security and Privacy
Our portfolio call centers follow strict regulatory compliant procedures such as HIPAA, SOC II and PCI certification for their healthcare clients. Privacy is assured by the use of thin clients which help with online security and safeguarding of medical records. Agents under go background checks and are screened for the necessary soft skills (empathy and patience) that are the bedrock of being a healthcare specialist.
Call Center Profiles
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Each has 15 + years of experience
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400-2600 agents
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Entrepreneurial & privately owned
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Serving public and private companies
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PCI/SOC 1-2/HIPAA certifications
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Affordable rates
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References available upon request
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Experienced management teams
Call Center Services
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Secure cloud-based servers
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24/7/365 operations available
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Voice, Email, Text, Chat, IVR, Social
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Dedicated or shared agents
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Custom knowledge base optional
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English, Spanish, French languages
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Choice of agent location
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Volume discounts available
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